Transcription Services
What we offer;
Audio Transcription: Accurate, time-stamped transcriptions from audio and video files. Formats accepted: MP3, WAV, M4A, MP4, MOV, and other common formats. Deliverables: plain text, Word document, or searchable PDF. Optional verbatim, clean read, or intelligent verbatim styles.
Handwritten Text Transcription: Conversion of handwritten notes, manuscripts, forms, and scanned notebooks into digital text. Accepts JPG, PNG, TIFF, PDF scans, or clear photos. Deliverables: typed Word document, plain text, or searchable PDF.
Indexing & Formatting: Structured headings, speaker labels, paragraphing, and scene breaks as needed. Custom style guides or templates applied on request.
Confidentiality & Security: Secure file transfer and storage. NDAs available for sensitive material. Files deleted or archived per client preference.
Turnaround Options: Standard (3–5 business days), expedited (24–48 hours), and rush (same-day) for qualifying orders.
Quality & Accuracy
Professional transcribers with experience in interviews, lectures, focus groups, podcasts, legal and medical contexts.
Typical accuracy: 98%+ for clear audio and legible handwriting. Accuracy may decrease with poor audio quality, heavy accents, multiple overlapping speakers, or illegible handwriting. Customers are informed of potential issues and offered options (time-stamping, speaker verification, audio cleanup) to improve outcomes.
How It Works
Submit files: Upload audio/video or scanned handwriting via secure link or provide physical documents for scanning.
Intake form: Provide context — speaker names, industry terms, desired format, and deadline.
Confirmation & quote: Receive turnaround estimate and final price.
Transcription: Professional transcriber processes the material; optional proofreading step available.
Delivery: Receive files in requested format. Revisions handled per revision policy.
Frequently Asked Questions (FAQs)
Q: What file types do you accept?
A: For audio/video: MP3, WAV, M4A, MP4, MOV, AAC, and common formats. For handwritten text: JPEG, PNG, TIFF, PDF scans, or clear phone photos. If you have a different format, contact us for alternatives.
Q: How do you handle poor audio quality or background noise?
A: We use experienced transcribers and noise-reduction tools to improve intelligibility. If audio is severely degraded, we provide a partial transcription and mark unintelligible segments with time-stamps (e.g., [inaudible 00:03:15]). We’ll recommend options such as audio cleanup or a lower cost for partial readability.
Q: Can you identify multiple speakers?
A: Yes. We provide speaker labeling (Speaker 1, Speaker 2, or named speakers if you provide names). For accuracy on speaker attribution, supplying a participant list or a short audio clip of each voice is helpful.
Q: What turnaround times do you offer?
A: Standard turnaround is 3–5 business days. Expedited delivery (24–48 hours) and rush/same-day options are available for qualifying short projects or at an additional cost. Large projects may require phased delivery.
Q: How accurate are your transcriptions?
A: For clear audio and legible handwriting, accuracy typically exceeds 98%. Accuracy depends on factors like audio clarity, speaker overlap, accents, and handwriting legibility. We note areas of uncertainty and mark them for review.
Q: Do you include time-stamps?
A: Yes. Time-stamping is available at regular intervals (every 30 seconds or 1 minute) or at speaker turns. Specify your preference during intake.
Q: Do you offer verbatim vs. clean-read options?
A: Yes. Verbatim includes every pause & filler word.